Enquiries fall through the cracks. Referral partners go quiet. Post-treatment follow-up doesn't happen. I wire the coordination layer so nothing gets dropped — and your team focuses on patient care.
International patients asking the same questions. Intake documents collected over email. Follow-up falling to whoever has time.
Travel agents, hospitals, and facilitators who referred patients — with no structured follow-up, no relationship management, no reporting.
Patients discharged with a PDF. No automated follow-up. No reactivation sequence. No system.
Enquiry to admission: automated responses, intake forms, document collection, and appointment confirmation. Patients get a seamless experience; your team stops chasing paperwork.
Partner registration, communication sequences, referral tracking, and commission reporting — automated so your referral network stays warm.
Content in English and your target languages. Blog articles, email newsletters, and social content produced weekly and published on schedule.
Management reports compiled from intake data and case outcomes — auto-generated and delivered to leadership on schedule.
International guest base. Referral relationships with travel agents and medical facilitators across multiple markets. Patient coordination running on email and manual follow-up.
We deployed an automated patient intake pipeline — enquiry to arrival, fully structured. Built a referral partner registration and follow-up system. Wired weekly reporting from intake data. Added a content pipeline producing weekly articles targeting international search terms.
Referral partners who previously heard nothing between bookings began receiving automated updates. Patient enquiry response time dropped from days to minutes.
You describe your patient journey and referral network. I identify where the most patients are being lost and what to fix first.
I map the full intake-to-discharge workflow and design the automation layer — what runs automatically, what stays human.
First systems go live. I stay on as the operational layer — monitoring, adjusting, catching anything that drifts.
Send me your site. I'll identify exactly where patients are dropping off and what to fix first.
Start the conversation →sam@samchoksi.com